Frequently Asked Questions
You can either make a booking directly on this website by using the "check availability box" to the left. Or you can call our office at Epic Getaways and Retreats at 435-799-5265 and a receptionist will be glad to help you.
We do not allow pets in or on any of our properties. There are no exceptions to this rule.
You will receive a physical coupon upon Check-In for the discounted price that corresponds with the property you are staying at. You will then show your coupon at Epic when you go to pay for your rentals. You are also welcome to book rentals online at www.epicrecreation.net. They do not take full payment for your rental reservation online. Hence, you will still show the physical coupon to Epic when you go to pay in full for your rentals. These coupons are good through Holidays and weekends! No fine print. Come have some fun!
There is a small convenience store in the area, but would not be considered a "normal" grocery store. It's more of a "I forgot something" type grocery store. Our advice is to buy your food in bulk before you come.
Absolute NO SMOKING in any of our properties. If cigarette butts are found on the lawn or any areas on the property outside an additional cleaning fee will be charged.
When you leave the property it is very likely that another party will be checking in the same day. If something has been left at the property, please call our onsite manager immediately (435-799-5265) and we will do our best to find your left belongings. If it is not found by our staff or the cleaning staff prior to the next guest’s arrival, it may not be there when they leave. We cannot be responsible for your lost items. If an item is found, there is a charge for shipping and handling. Please make sure you get everything when you leave.
Any request in change of reservation will be reviewed and accommodated if possible. If not possible, Guest will be subject to Cancellation policies as outlined in the individual contract pertaining to the property you have rented.
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We recommend Epic Recreation RV Park & Beach depending on the time of the summer and the fullness of the lake. There are also free public beaches along the south-west shore of Bear Lake that are first-come-first-serve beaches. For our large parties staying in Sunrise Resort - our largest facility - there is a private access beach that comes with the rental of Epic equipment.
During peak season check-in and check-out are strictly the corresponding property check-in and check-out times (unless special arrangements have been made with our onsite manager).
We provide linens and towels for all of our properties. They all have fully stocked kitchens as well. However, you do need to bring any special cooking ware you may need as we don't know what exact size of pots or pans you will need. You will also need to bring you own beach towel - please DO NOT use our bath towels as beach towels OR pool towels.
Yes! All of our properties have parking for recreational vehicle trailers.
The Salt Lake City, UT International Airport is the closest airport to our properties. It is about a 2 hour drive north (depending on traffic).